Bilingual Daycare
Answer your families in the language they actually speak.
About 31 percent of inquiry calls to US daycares come from Spanish-dominant parents. When those calls hit an English-only voicemail, the family does not leave a message and does not call back. The lead is gone in roughly the same call. Bilingual humans cost more, are harder to hire, and burn out faster.
Jonson answers a Spanish call as a Spanish call from the first ring, switches to English if the parent prefers, and hands off a Spanish transcript with an English summary to your team. No transfer, no awkward bridge, no English first.
Jonson contesta a tus familias en su idioma desde el primer timbre. Tu equipo recibe el resumen en inglés. Tus familias no esperan.
Native Spanish, not bolt-on
We do not translate after the fact. The model handles Spanish as a first-class language with full daycare vocabulary, regional variation, and natural code-switching.
First-ring trust
Spanish-speaking parents decide in the first 15 seconds of the call whether to keep talking or hang up. The voice on the other end is welcoming, calm, and clearly a native speaker.
We do not ask the wrong questions
The script does not ask about immigration status or anything outside the enrollment question itself. Data stays in US data centers. Families know what we ask before they call.
Reading for bilingual operators
A phone system for bilingual and Spanish-immersion daycare
Why every English-default AI receptionist underserves Spanish-speaking families, and what to evaluate instead.
Read on the blogHandling inquiry calls from Spanish-speaking parents
A practical script and routing pattern that builds trust in the first 15 seconds of the call.
Read on the blogMarketing your bilingual daycare to Spanish-speaking families
Word-of-mouth, sponsored content on Univision and Telemundo, and the WhatsApp channel most programs ignore.
Read on the blogConfidentiality for families who do not want to be asked the wrong question
What you can promise on the phone and on the website about data handling, and what you should not say.
Read on the blogLanguage detection and routing for inbound bilingual calls
How a daycare-specific AI tool detects the parent’s preferred language inside the first sentence and stays there.
Read on the blogThe five cornerstones above ship over Week 2 in English. Two will be published bilingually with a Spanish counterpart at /es/daycare/bilingual once translation review is complete.
Hablemos de tu programa
Tell us a little about your families, how often the phone goes to voicemail, and what your team is doing today. We reply within one business hour, in the language you write to us in.
Who this is for
- Latina-owned and operated daycare programs.
- Spanish-immersion preschools serving English-speaking families.
- Family child care homes with primarily Spanish-speaking parents.
- Mandarin, Vietnamese, and Portuguese bilingual programs in scope.
Confianza primero
Tus llamadas se quedan en centros de datos de Estados Unidos. No compartimos información con terceros. El guión no pregunta nada que tu programa no haya aprobado.